1. Data Collection
We may collect the following personal information when you use our website or services:
- name and contact details;
- address, billing details, and delivery information;
- payment information processed through secure third-party gateways;
- order history, support requests, installation bookings, and warranty details.
2. Use of Data
We use your information to:
- process orders and payments;
- manage delivery, installation, support, warranty, and repair services;
- improve customer experience and website performance;
- send marketing communications where you have consented or where legally permitted.
3. Data Protection
We apply reasonable technical and organizational measures to safeguard personal information, including secure systems, restricted access controls, and encryption where applicable. However, no online system is completely secure, and customers provide information at their own risk.
4. Third Parties
We may share personal data with logistics providers, installation partners, payment processors, service providers, and professional advisers where necessary for business operations, customer service, fraud prevention, or legal compliance.
We do not sell customer data to third parties
5. Customer Rights
Subject to applicable law, you may request access to your personal data or request deletion or correction of certain information. We may retain information where required for legal, warranty, accounting, fraud prevention, or operational purposes.